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Website Terms of Use

THINGS YOU SHOULD KNOW

The legal owner of this website is: Mustard London Limited As Mustard

Our head office and registered address is at

Mustard London
Suite 65
4 Spring Bridge Road
Ealing
London
W5 2AA
United Kingdom

Phone: +44 208 8109002
Email: info@justmustard.com

The Site Owner is a limited company incorporated in England & Wales under company no. 11979175

VAT Registration No. GB 327 4561 96


DISCLAIMER

All information and materials on this site are provided on an ‘as is’ basis and are not intended in any way to be comprehensive. Anyone making use of this site does so at their own risk and visitors to the website are advised to take independent professional advice before acting on any information or materials found here. The Site Owner accepts no responsibility and gives no representations or warranties, express or implied, that any of the information and materials on this site are complete, accurate or free from errors or omissions. The Site Owner reserves the right to update any of the documents, data and other information on this website at any time without notice.

COPYRIGHT

The content of this website is the copyright of the Site Owner unless otherwise stated. You may copy or use any page or document for your own personal purposes or send it on to someone known to you solely for information and free of charge but only on the condition that (a) you make it clear that copyright belongs to us, (b) your use of any such material is not misleading and (c) it is not used for any commercial purposes. Unauthorized use of any materials on the website that violates any of these conditions or any relevant copyright, trademark and other laws could result in legal proceedings.

LINKS TO THIRD PARTY WEBSITES

The Site Owner may provide links to third party websites but we do this as a convenience to users of this Site. We do not control or accept any responsibility or liability for third party websites or their content.

LINKS TO THIS WEBSITE

If a link to this website is created from a website that in the opinion of the Site Owner is unacceptable, the Site Owner reserves the right to require the removal of that link. No-one who creates a link or is granted permission to link to our website may use our logo or any other proprietary graphic or trademark or represent themselves as being part of or the Site Owner’s website or business.

COOKIES

This site uses cookies to store information on your computer. We need your consent for this. Please confirm your consent here.

We will assume you have given this consent if you continue to browse the website. For more information on our use of cookies click here.

EU ODR REGULATIONS

If you are a client/customer and we have made a contract with you by electronic means, you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr . Our email address is: info@justmustard.com

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IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF UNITED KINGDOM

DUTIES AND TAXES

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.

MUSTARD does not have any responsibility on these additional charges that may apply.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the United Kingdom), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.

If a product is seized and destroyed by the customs, or returned to the United Kingdom, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer’s responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to MUSTARD.

DELIVERY TIMING

MUSTARD does not guarantee at any time a certain delivery date or time frame for delivery outside of the United Kingdom for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance and we will arrange it for you.

SHIPPING TERMS

MUSTARD is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.

MUSTARD cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.

MUSTARD is not responsible for mis-delivery errors via carrier, or incorrect shipping information.

Find out more about shipping options, costs and delivery times here.

Questions about International Shipping Disclaimer should be sent to us at sales@justmustard.com.

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